Quite a few Bruce Springsteen fans were angry – very angry – when they attempted to purchase tickets to some New Jersey performances that are scheduled as part of Springsteen’s upcoming tour. Some fans report being re-directed from the main Ticketmaster website to a site known as TicketsNow, a ticket re-selling site that normally commands a higher price for tickets.
The re-direction tactic didn’t just anger fans, it also drew the ire of “The Boss” himself, who was not at all pleased with what may have appeared to be an effort by TicketMaster to hold back tickets to his shows in favor of directing fans to a site where the tickets were more costly.
Springsteen did not hold back when it came to his feelings about the issue. The Jersey rocker described the move as an "abuse of our fans and our trust."
For its part, Ticketmaster has offered up an olive branch in the form of a $350,000 payment to the state of New Jersey. This is, presumably, the company’s way of saying “we’re sorry.”
Ticketmaster is also planning a random ticket drawing for 1,000 fans who filed complaints regarding the TicketsNow re-direction tactic, and were unable to obtain tickets to Springsteen shows scheduled for May 1st and 23rd at New Jersey’s Izod Center.
New Jersey Attorney General Anne Milgram started to look into the allegations regarding Ticketmaster’s practices after receiving an avalanche of complaints from angry fans.